Product Support
Frequently Asked Questions

Version 1.0 - Updated 02/02/04

What are the weight capacities and volumes of your boats? Why don't you list those specifications on your website?

At Necky, we find weight capacities and volumes to be very misleading. We are aware that other manufacturers list "recommended" weight capacities and volume specifications. It is important to understand that there is no standardized way to calculate these specifications and that these are deceiving characteristics to use to compare kayaks.

We understand that the actual weight a boat can handle is dependent on the conditions the boat is being paddled in and the paddling ability of the user. Volume is dependent on the method of measurement and for what purpose the volume is being measured (i.e. usable storage or buoyancy). We prefer our customers to actually paddle our boats when comparing different models to see how they perform under specific conditions and how well the boat fits their personal needs.

Why do you not sell aftermarket bulkheads?

It is the policy of Necky Kayaks to not sell aftermarket bulkheads for our boats (or anyone else's for that matter). We take great pride in the durability and reliability of the bulkheads we install. Since we can't ensure quality installation when we don't do it, we see letting our customers install their own bulkheads as a large liability. If you choose, Necky would be happy to install a bulkhead for you here at our factory in Ferndale, WA. Materials and labor will run you about $100.00 US.

Where is the serial number on my Necky?

The serial number is on the stern of the boat near the seam line. The number could be on either side but the 2004 Neckys have the serial number on the starboard (right) side. On polymer boats (and older composites) the serial number is etched onto the boat. If this is difficult to read please take a rubbing of the number by placing a piece of paper over the number and rubbing the crayon or pencil until the serial number can be seen on the paper.

What are the deck lines for?

Deck lines are lengths of cord, rope, or bungie, used to attach gear to the deck of a kayak, or as an aid for a swimmer to hold onto a floating kayak.

How can I protect my kayak from UV damage?

Storage is the most important part of making your kayak last longer. Store the boat out of direct sunlight in a garage, shed or under the deck. You can also protect the boat by covering it with a tarp. Protectants from 303 (http://www.303products.com/) are like sunscreens for many products that are exposed to UV light and work great on kayaks, PFDs, paddling jackets, etc.

 
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